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Consumer Credit Counseling Solutions

In today’s competitive and challenging business climate, nonprofit organizations need to pursue and leverage every available opportunity to improve workplace productivity while reducing operational expenses.

As a trusted leader in information capture and document management, PaperFree has been helping financial organizations discover more efficient ways to manage their transactional content and business critical information for over 10 years.

We understand that trying to increase revenues in a highly regulated and paper intensive environment can be a challenge for any organization. Paper can complicate workflows and is difficult to govern, expensive to store, and ultimately cuts into your gross profits.

EMC Documentum ApplicationXtender allows organizations to electronically store, organize, and manage virtually any kind of business content. It is easy to implement and integrate into your core systems, simple to administer and use, and provides instant, role-based access to content from either a desktop interface or web browser.

Breeze through your next audit
Establish, maintain and demonstrate compliance with tax and legislative regulations by controlling and monitoring the access and retrieval of documents, within a secure disaster recovery system.


Increase Customer Satisfaction
In the financial services industry, fast and friendly customer service can provide an edge over the competition. World class content management allows your servicers to engage with your customers and deliver high quality personalized service with real time and accurate information at their fingertips.

Do more with less
With rapid access to all customer information directly from their workstations, servicers will be able to sort out customer concerns or inquiries quicker and more effectively.


ApplicationXtender will dramatically change the way you service your customers, along with how you manage, archive, and access your business critical information.

Capture:
  • Electronically capture paper and documents from any input channel, including remote branch offices, incoming faxes, emails and standard metered mail and consolidate it into a centralized repository for immediate and secure access.


    Document Page Thumbnail Viewer User Interface


  • Eliminate tedious and error prone filing methods and free-up valuable floor space by transforming filing cabinets full of paper into searchable secure data.

Manage:
  • Easily apply predefined workflows for automatic routing of documents using simple drag and drop functionality to ensure the most effective processing of documents and information.


    Easy to use Drag and Drop Workflow Designer

Analyze:
  • Gain real time reporting and analysis on your workflows and operator productivity, along with valuable trend analysis and alerts so that you get the most out of your system.


    Analytics Dashboard with Drill Down Capabilities

Easy and affordable content management
From new-client agreements and proposals to financial statements and creditor correspondence and more, we understand the variety of information you have to process and maintain for your customers on a daily basis.

The benefits of minimizing the paper in your office can be immediate and dramatic: Increased customer responsiveness, reduced cycle time, improved efficiency, lower costs, and better compliance are the biggest reasons why credit counseling agencies are increasingly looking to leverage a holistic, end-to-end content management strategy.

Download a case study on how our solution improved efficiency and the bottom line for one of our clients.

Click here to request additional information on EMC’s Content Management solutions for Credit Counseling agencies or call us to speak to one of our experts today.


About PaperFree Corporation
PaperFree is a recognized leader in information capture and content management solutions for both business and government, and a long-time consulting partner with EMC.

We pride ourselves in working with our clients to reduce the costs associated with generating, distributing and maintaining their documents and information by developing technological strategies and implementations that generate quick and significant Return on Investment for your business.